14th October 2020 9:30 am - 11:00 am
About this Event
The Power of the Telephone: Two Part Workshop
Every business uses the telephone (even if you are running your new business or pre-launch business idea on a mobile network). These days, many more of us are getting more confident with the concept of a video call too. This interactive, and highly effective mini-series webinar (2 x 1 hour episodes) looks at creating & managing in-bound call handling to deliver a professional first impression, through to how you extract sales potential from the call. Are you maximising the sales potential of every inbound conversation?
What about those outbound calls – whether by phone or video call, from engaging with targeted contacts for new business, to following up new connections, chasing those quotes and proposals and maintain interest throughout the sales cycle? Don’t fall into the trap of just sending emails and using social media and thinking you are “selling”. The telephone remains an effective tool in any business.
-Creating & Managing Inbound Call
-The Power of the Question
-Open Listening Techniques
-Controlling the Conversation
-Agreeing a Close or Next Steps
-Preparing for Outbound Call or Video Success
-Knowing What Is of Value on a Call
-Creating an Effective Call “Script”
-Handling Barriers & Overcoming Objections
-The Power of Call Notes
-Closing the Deal
If you want to harness the power and impact of the telephone or video call to develop and grow your business, you cannot afford to miss this game-changing mini-series webinar This two part mini-series webinar is being delivered by Nick Bramley from IMPACTUS Group.
Logging on to the session:
You will receive a reminder email two days before the online workshop this will give you the link and password you will require to enter the session. You will be taken to a registration page, if you can fill out your details in and click register you will be taken through to the online workshop. The workshop will start prompt at 10am, however for our records you will be required to sign into the session. Therefore can I ask you log on to the workshop from 9.30am. Once you are in the session, you will receive a signing in sheet, if you can follow the instructions via the email and sign the document online and click complete.
The AD:VENTURE programme delivers ERDF funded growth support to existing businesses in their first 3 years of trading and for people planning to start a business within the Leeds City Region.
The AD:VENTURE programme is supported by the 2014 – 2020 European Regional Development Fund.